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Personal Data of 3.9 Million CitiFinancial Customers Lost

Source: Business Wire
Published: June 07, 2005

A box of computer tapes containing personal information on 3.9 million customers of CitiFinancial was lost recently by United Parcel Service, while in transit to a credit bureau, Citigroup said Monday. CitiFinancial, the consumer finance subsidiary of Citigroup, has begun mailing a letter to all customers affected by the breach in security.



The tapes contained names, Social Security numbers, account numbers and payment histories of customers who acquired loan products through one of CitiFinancial’s network of more than 1,800 branches, or retailers in the United States. The tapes did not contain any customer information from CitiFinancial Auto, CitiFinancial Mortgage or any other Citigroup business.

The company said it had no reason to believe that this information has been used inappropriately, nor has it received any reports of unauthorized activity.

Furthermore, there was no information on these tapes relating to customers of the CitiFinancial network operations in Canada or Puerto Rico.

Beginning in July, CitiFinancial said the information they provide to credit bureaus will be sent via direct encrypted electronic transmission.

Read Full Story at Business Wire

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